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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsie Clark

March 3, 2026

5  out of  5
rating by Chelsie Clark
"Was very helpful and patient. I'm not great at understanding all the lingo and she walked me through it. Saved a bunch as well, while getting more coverage. Thank you!"
We responded:
"Chelsie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nicole Grove’s Team here in our York office. "
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Frieda Jones

March 2, 2026

5  out of  5
rating by Frieda Jones
"I enjoy working with Nikki at State Farm. Everyone there is very helpful!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nicole Grove’s Team. "
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Karli Mummert

February 26, 2026

5  out of  5
rating by Karli Mummert
"Nikki was great! Super helpful and answered all my questions."
We responded:
"Karli, thank you for your wonderful review of State Farm Agent Nicole Grove’s Team!"
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Larry Kauffman

February 25, 2026

5  out of  5
rating by Larry Kauffman
"I just switched my auto and homeowners insurance from Allstate to State Farm. I received several quotes from other insurance companies but Kayleigh with State Farm was so helpful and friendly and very knowledgeable in getting me the best insurance coverage for the best price. I highly recommend Kayleigh for anyone looking for insurance coverage."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nicole Grove’s Team. "
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Pedagogue95

February 24, 2026

5  out of  5
rating by Pedagogue95
"I've had this agent for all of my insurance needs for years. She and her assistants are very responsive."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dennis Witman

February 11, 2026

5  out of  5
rating by Dennis Witman
"Outstanding customer service. Above and beyond understanding and responding to expressed needs...my experience was specifically with JENNY...who was terrific!!"
We responded:
"Dennis, Thank you so much for your wonderful feedback! We're thrilled to hear that Jenny provided outstanding service and went above and beyond to meet your needs. We'll be sure to share your kind words with her. Your satisfaction is our top priority, and we look forward to serving you again!"
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Tammy Creamer

January 26, 2026

5  out of  5
rating by Tammy Creamer
"In speaking with Nikki today. She was able to help me with question. Anytime I call or stop by the office. Excellent service, each time."
We responded:
"Tammy, Thank you for the great review. We’re glad Nikki was able to help answer your questions and provide excellent service. Our team works hard to make every call and visit a positive experience. We appreciate your continued trust in our office."
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Ken Johnston

January 26, 2026

5  out of  5
rating by Ken Johnston
"Nikki was extremely helpful. I appreciated all her help and understanding with my policy and questions. She was quick to call me and resolve all my concerns, it made me happy that I chose the State Farm team, especially this office. I am looking forward to many more years as a customer with State Farm. Thanks Nikki!"
We responded:
"Ken, Thank you for the kind words and for being part of the State Farm family. We’re happy to hear Nikki provided quick, thoughtful support and took the time to answer your questions. She truly cares about our customers and their coverage. We appreciate your trust in our office and look forward to serving you for many years to come."
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Delphia Vaught

January 26, 2026

5  out of  5
rating by Delphia Vaught
"Representative, Nikki, was very polite in answering my concerns about the changes in my renters insurance, even though she had been receiving many calls about the same concerns."
We responded:
"Delphia, Thank you for taking the time to share your experience. We’re glad to hear Nikki was polite, patient, and helpful while addressing your renters insurance concerns. She works hard to make sure every customer feels heard, even during high call volumes. We appreciate your feedback and your trust in our agency."
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Emmanuel John

January 20, 2026

5  out of  5
rating by Emmanuel John
"Excellent service was provided. Kayleigh was fantastic. The speed, professionalism and accuracy of providing services provided was excellent. I recommend this Agency for your insurance needs."
We responded:
"Emmanuel, Thank you so much for your kind words! We're thrilled to hear that Kayleigh provided you with excellent service. Your recommendation means a lot to us, and we're committed to maintaining the high standards of speed, professionalism, and accuracy you experienced. If you ever need assistance in the future, don't hesitate to reach out!"
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Megan Therit

January 19, 2026

5  out of  5
rating by Megan Therit
"Nikki was very helpful and easy to speak to"
We responded:
"Thank you for the kind review. We’re glad Nikki made things easy and helpful for you. We appreciate you taking the time to share your experience."
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Pero Popovic

January 16, 2026

5  out of  5
rating by Pero Popovic
"I had an excellent experience speaking with Jenny at State Farm. She was very knowledgeable, patient, and took the time to explain everything clearly and honestly. I never felt rushed, and all of my questions were answered. Outstanding customer service — highly recommend Jenny"
We responded:
"Pero, Thank you so much for the great review. We’re thrilled to hear that Jenny took the time to explain everything clearly and made sure all of your questions were answered. She truly cares about providing honest, patient service. We appreciate the recommendation and look forward to helping you again anytime you need insurance."
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Robert Whitman

January 7, 2026

5  out of  5
rating by Robert Whitman
"Thanks to Nicole I cut my insurance Price in half saved $100 on my homeowner's policy she did very well very kind thank you Happy New Year"
We responded:
"Robert, Thank you so much for your kind words! We're thrilled to hear that we were able to help you save on your homeowner's policy. We appreciate your feedback and wish you a Happy New Year as well!"
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Fred Irvin

January 5, 2026

5  out of  5
rating by Fred Irvin
"Need a policy change for our homeowners policy. It was handled in a snap! Thanks 🙏"
We responded:
"Fred, Thank you for your kind words! We're glad we could assist you quickly with your homeowner's policy. If you need any further help, feel free to reach out anytime! 🙏😊"
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Rey Magloire

December 16, 2025

5  out of  5
rating by Rey Magloire
"My wife and I just had a review done of our home and auto policies by Nikki. She was patient and knowledgeable and answered all our questions to our satisfaction. Nikki also made suggestions about our policies that could save us on our premiums. Thank you Nikki for à great serviçe."
We responded:
"Rey, Thank you so much for your kind words! We're delighted to hear that Nikki provided you with patient, knowledgeable service and helpful suggestions to save on your premiums. We appreciate your trust and look forward to continuing to assist you with your home and auto policies. Thanks again for choosing us!"
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LISA EDWARDS

December 12, 2025

5  out of  5
rating by LISA EDWARDS
"Always a pleasure working with anyone when I call in. They go above and beyond to help their client!!"
We responded:
"Thank you so much for your amazing review Lisa! We truly appreciate you!"
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Jeff Snyder

December 1, 2025

5  out of  5
rating by Jeff Snyder
"Every time I call they are professional and friendly."
We responded:
"Jeff, we appreciate you! Thank you"
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Louise Miller

November 24, 2025

5  out of  5
rating by Louise Miller
"Always reassured you stand by us thank you!"
We responded:
"Thank you so much for your kind words! It means a lot to know you feel supported. We’re always here for you and your family whenever you need us."
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Vance Hamm

November 21, 2025

5  out of  5
rating by Vance Hamm
"Nikki is always great to deal with"
We responded:
"Thank you Vance for a 5 star review!"
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Justin Sneeringer

November 20, 2025

5  out of  5
rating by Justin Sneeringer
"Always a pleasure working with these folks!"
We responded:
"Thank you so much Justin! We appreciate you"
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Ron Carnes

November 12, 2025

5  out of  5
rating by Ron Carnes
"I was in a bad situation with a car I still owe a lot of money on becoming undrivable, and too expensive to fix. Nikki was sympathetic and went over ways to reduce my insurance bill without making my situation worse in the long run."
We responded:
"Ron, Thank you for sharing your experience. We're glad Nikki could provide support and help find solutions that fit your needs without compromising your coverage. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!"
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Todd Fogle

November 6, 2025

5  out of  5
rating by Todd Fogle
"They were very helpful and friendly"
We responded:
"Todd, Thank you so much for your kind review. "
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Tammy Eichelberger

October 30, 2025

5  out of  5
rating by Tammy Eichelberger
"Nicole Grove was very informative and help me make a decision. She was very patient with me and all my questions and concerns.Thank you!"
We responded:
"Tammy, Thank you for sharing your positive experience! We know insurance can involve many questions and concerns, and we are committed to taking the time necessary to ensure every customer feels comfortable and clear about their choices. Thank you for recognizing our wonderful service!"
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Jackie Morehead

October 20, 2025

5  out of  5
rating by Jackie Morehead
"As always excellent service!"
We responded:
"Jackie, Thank you so much for your kind review. We appreciate you!"
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Scott McCormick

October 20, 2025

5  out of  5
rating by Scott McCormick
"Been working with Kayleigh for some time and absolutely love it! She has been amazing, always ready to help in any way possible! So glad I’m being all my business back to you guys and adding the home owners insurance as well! Kayleigh is the reason I’m back!"
We responded:
"Scott, Thank you so much for your kind words! We're thrilled to hear that Kayleigh has been such a positive support for you. It's wonderful to know that you're trusting us with both your business and your homeowners insurance. We'll be sure to pass along your compliments to Kayleigh—she'll be delighted! We look forward to continuing to serve you."